Max Rollitt

Bespoke FAQs

Have a question about our Max Rollitt Bespoke furniture and lighting range? Here are some FAQs to help you find quick answers about our designs, customisation options, delivery and more.

For more detailed help, please email bespoke@maxrollitt.com.

General

Where is your furniture made?

Most of our Bespoke range is made within 40 miles of our Hampshire showroom in small workshops, moving from skilled trade to skilled trade. Our aim is to produce handmade, traditionally constructed pieces of furniture that will last for generations. By ordering from us, you are supporting artisan makers and skilled craftspeople who practice traditional skills, threatened by mass production and cheap imports. Your order is therefore incredibly important, not just to us but to the craftspeople it sustains.

Do you offer Trade Accounts?

Yes, we do! If you would like to apply for a trade account for our Bespoke range, please request a Trade Application Form by emailing bespoke@maxrollitt.com. Once completed, please return the form to the same email address.

Do you provide samples?

We carry a limited stock of handmade samples, which are supplied on a returnable basis.

If the samples are returned within one month, no charges will apply, otherwise a restocking fee of £40 will be charged.

Are the wooden table tops treated?

Our tables that come with sycamore tops can be supplied treated or untreated. Max loves how sycamore – a traditional material for table tops – naturally ages, with the wear, tear and touch of everyday life building the character of the piece over time. However, if you prefer, we can add a protective treatment.

Bespoke beds

Are your Bespoke beds supplied with Slats / Divans?

We find most people are very particular about their mattress choice and how they like their bed. Therefore, as standard, our beds are not supplied with divans, slats or mattresses. Please mention in your quote request if you would like information and prices for these options.

Can you supply mattresses?

Yes, our mattress and divans are handmade in Hampshire, filled with natural materials, can be made to your precise specification, and come with a 30-day sleep guarantee. It is possible to return the mattress throughout its life to be serviced for a fee, meaning they last significantly longer than many other mattresses on the market, which are typically recommended to be replaced every eight years.

Are headboards included with the four-poster beds?

Yes, they are, and the cost of upholstery is included – although top fabric is not.

Are bed dressings supplied with your Bespoke beds?

As standard, our beds are not supplied with dressings or an upholstered ceiling. However, these can be made to your specification for an additional charge. Please mention in your quote request if you would like information and prices for these options.

Can you make a bed to fit my mattress?

For four-poster beds, we recommend mattresses with corner cut-outs to fit perfectly around the bed posts. But, if you have an existing standard, rectangular mattress, our beds may be made to accommodate these, although we recommend the inclusion of a footboard to create the correct shape into which the mattress can fit.

International Shipping

Do you ship internationally?

Yes, we do! If you would like us to get a quote from our international shipping partners for your order, please let us know. Alternatively, you are more than welcome to arrange your own courier to collect the items from us at Yavington Barn.

Lighting

Do you supply lamps wired for the EU or USA?

The lamp can be sent to a specialist electrician in the UK to be wired and UL tested, and therefore US compliant, for an additional surcharge. This will increase the standard lead time, typically by a further four weeks.

We can wire lamps for the EU on request as well. Please mention in your quote request if you would like information and prices for these options.

What type of light bulbs do your lamps require?

Our lamps are fitted with a B22 lamp holder (standard bayonet) and we recommend a 40-60 watt bulb. Our Library light requires a E14 screw candle bulb.

Max’s personal preference is that no bulb be brighter than 40W, but this is of course personal preference.

Upholstery

Is the antique linen, shown on the Katzsic and Tindley sofas, available by the metre?

This is custom-made and hand-dyed to order, using antique textiles, and is priced by the square metre. Since the linen is an antique textile, there are slubs and natural flaws in the fabric; many of the sheets have a seam running down the centre, some have embroidered initials. We think this adds to the charm. Five standard colourways are available – please contact us for further details.

Do you provide house fabrics?

We don’t have a house fabric range just yet, but we are currently developing this, so watch this space! In the meantime, if you would like details of anything you’ve seen on our website, please get in touch.

Get in touch

Have any questions about Max Rollitt Bespoke furniture and lighting? Our team are always happy to help. Click Contact Us below to get your conversation started.

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